Returns & Exchanges
At Vintage Sofa, we want you to love your timeless piece; if your selection isn't the perfect fit for your home, we offer a 30-day return policy for all standard furniture items. Please ensure items are in their original condition to qualify for a full refund or exchange.
Initiate Your Request
Contact our vintage concierge team via email with your order number and photos of the item to receive a Return Authorization number.
Prepare for Pickup
Carefully repackage the sofa in its original protective wrap and crate to prevent any structural damage during the transit process.
Schedule Collection
Our specialized white-glove furniture couriers will contact you within 48 hours to arrange a convenient time for professional curbside collection.
Quality Inspection & Refund
Once the item arrives back at our workshop and passes a quality inspection, your refund will be processed to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing